Read Most Frequent Questions
“Translated words” refers to the sum of words that can be translated as part of your ConveyThis plan.
To establish the number of translated words required, you need to determine the total word count of your website and the count of languages into which you wish to translate it. Our Word Count Tool can provide you with the complete word count of your website, helping us to propose a plan tailored to your needs.
You can also manually calculate the word count: for example, if you are aiming to translate 20 pages into two different languages (beyond your original language), your total translated word count would be the product of the average words per page, 20, and 2. With an average of 500 words per page, the total number of translated words would be 20,000.
Should you surpass your set usage limit, we will send you an email notification. If the auto-upgrade function is turned on, your account will be seamlessly upgraded to the subsequent plan in line with your usage, ensuring uninterrupted service. However, if auto-upgrade is disabled, the translation service will halt until you either upgrade to a higher plan or remove excess translations to align with your plan’s prescribed word count limit.
No, as you’ve already made a payment for your existing plan, the cost for upgrading will simply be the price difference between the two plans, prorated for the remaining duration of your current billing cycle.
إذا كان مشروعك يحتوي على أقل من 2500 كلمة، فيمكنك الاستمرار في استخدام ConveyThis بدون تكلفة، مع لغة ترجمة واحدة ودعم محدود. لا يلزم اتخاذ أي إجراء آخر، حيث سيتم تنفيذ الخطة المجانية تلقائيًا بعد فترة التجربة. إذا تجاوز مشروعك 2500 كلمة، فستتوقف ConveyThis عن ترجمة موقع الويب الخاص بك، وستحتاج إلى التفكير في ترقية حسابك.
We treat all our customers as our friends and maintain 5 star support rating. We strive to answer each email in a timely manner during normal business hours: 9am to 6pm EST M-F.
AI credits are a feature we provide to enhance the adaptability of the AI-generated translations on your page. Every month, a designated amount of AI credits are added to your account. These credits empower you to refine the machine translations for a more fitting representation on your site. Here’s how they work:
- Proofreading & Refinement: Even if you aren’t fluent in the target language, you can use your credits to adjust the translations. For instance, if a particular translation appears too lengthy for your site’s design, you can shorten it while preserving its original meaning. Similarly, you can rephrase a translation for better clarity or resonance with your audience, all without losing its essential message.
- Resetting Translations: If you ever feel the need to revert back to the initial machine translation, you can do so, bringing the content back to its original translated form.
In a nutshell, AI credits provide an added layer of flexibility, ensuring that your website’s translations not only convey the right message but also fit seamlessly into your design and user experience.
Monthly translated pageviews are the total number of pages visited in a translated language during one month. It only relates to your translated version (it does not take into account visits in your original language) and it does not include search engine bot visits.
Yes, if you have at least a Pro plan you have the multisite feature. It allows you to manage several websites separately and gives access to one person per website.
This is a feature that allows to load an already translated webpage to your foreign visitors based on the settings in their browser. If you have a Spanish version and your visitor comes from Mexico, the Spanish version will be loaded by default making it easier for your visitors to discover your content and complete purchases.
All listed prices do not include Value Added Tax (VAT). For customers within the EU, VAT will be applied to the total unless a legitimate EU VAT number is furnished.
A Translation Delivery Network, or TDN, as provided by ConveyThis, functions as a translation proxy, creating multilingual mirrors of your original website.
ConveyThis’s TDN technology offers a cloud-based solution to website translation. It eliminates the need for alterations to your existing environment or the installation of additional software for website localization. You can have a multilingual version of your website operational in less than 5 minutes.
Our service translates your content and hosts the translations within our cloud network. When visitors access your translated site, their traffic is directed through our network to your original website, effectively creating a multilingual reflection of your site.
Yes, our software can handle translation your transaction emails. Check our documentation on how to implement it or email our support for help.
تُستخدم أرصدة الموقع كعملة داخلية لإجراء عمليات معينة على الموقع. حاليًا، يقتصر الأمر على التحقق من عدد كلمات موقع الويب، وتحرير أجزاء الترجمة. يمكنك إعادة صياغة الترجمات أو تقليصها باستخدام الذكاء الاصطناعي دون فقدان أي معنى. وإذا نفدت حصتك، يمكنك بالتأكيد إضافة المزيد!
الترجمة ، أكثر بكثير من مجرد معرفة اللغات ، هي عملية معقدة.
By following our tips and using ConveyThis , your translated pages will resonate with your audience, feeling native to the target language.
While it demands effort, the result is rewarding. If you’re translating a website, ConveyThis can save you hours with automated machine translation.
Try ConveyThis free for 7 days!