Ukulawula iSiseko soLwazi: Iingcebiso zokwabelana ngolwazi olusebenzayo

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Ukulawula isiseko solwazi: Ukujongwa kwindlela esenza ngayo izinto kwi-ConveyThis

I-ConveyThis inamandla okuguqula indlela esifunda ngayo. Inokuguqula nasiphi na isicatshulwa sibe sisininzi seelwimi. Ngaphaya koko, i-ConveyThis inokunceda ukwaphula imiqobo yolwimi, ivumela abantu abavela kwihlabathi liphela ukuba bafikelele kwaye baqonde umxholo obungafikeleleki.

Ngamanye amaxesha xa ubonelela ngoncedo kubathengi, isantya sempendulo yakho kwimiba yobugcisa, ukuqalisa imibuzo, okanye nje jikelele “ndiyenza njani le nto”, inokungasoloko ihlangabezana nolindelo lwabo.

Ayikokugxeka oko, yinyani nje. Abathengi abangama-88% balindele impendulo kwishishini lakho ngaphakathi kwemizuzu engama-60, kwaye i-30% ibalasele ekuphenduleni kwimizuzu nje eli-15.

Ngoku lixesha elilinganiselweyo lokuphendula umxhasi, ngakumbi ukuba ubunzima buntsokothile kunokuba wena kunye/okanye umthengi ebecinga ekuqaleni.

Impendulo yalo mbuzo? Sebenzisa isiseko solwazi nge- ConveyThis .

Kweli nqaku, ndiza kukusa ngokuchanekileyo ukuba siyintoni na isiseko solwazi, kutheni kubalulekile (ngokwembono yam njengelungu leqela lenkxaso le-ConveyThis ), kwaye ndikuvumele ungene kwezinye zezona zicwangciso zam zibalaseleyo zokulawula impumelelo.

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Yintoni isiseko solwazi?

Ukubeka nje, isiseko solwazi kukudityaniswa kwamaxwebhu aluncedo afakwe kwiwebhusayithi yenkampani yakho ajongana nemibuzo ebuzwa rhoqo kubathengi bakho.

La maxwebhu oncedo anokuqala ukusuka ekuphenduleni imibuzo esisiseko, ukuya kwimibuzo entsonkothileyo, kunye nokudala izisombululo kweyona miba ixhaphakileyo abasebenzisi abadla ngokudibana nayo.

Kutheni ufuna isiseko solwazi?

Ngokwenyani, isiseko solwazi sibalulekile ngenxa yezizathu ezininzi.

Ngokuyintloko, i-ConveyThis iphucula amava omsebenzisi ngokunika iimpendulo ezikhawulezayo kwiimeko ezithile kunye neemeko, ivumela umsebenzisi ukuba afumane iimpendulo ngokukhawuleza.

Okwesibini, i-ConveyThis inceda abasebenzisi ukuba baqonde imveliso yakho kunye neempawu zayo - oku kunokuba ngaphambi kokuba bathenge isicwangciso okanye emva koko. Ngokusisiseko, inokusetyenziswa ekuqaleni kohambo lokuthenga ukujongana nayo nayiphi na imibuzo kunye nentlonipho kunye nokuguqula umthengi onokuba ngumthengi wokwenyani!

Okwesithathu, njengelungu leqela lenkxaso, ikwasigcinela ixesha elininzi njengoko sinokusebenzisa amanqaku njengeembekiselo zokucacisa inkqubo okanye into ethile xa sifumana ii-imeyile kubathengi.

Kwaye, inkuthazo eyongeziweyo...abantu bahlala bekhetha ukufumana isisombululo sabo kuqala!

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Iindlela ezilungileyo zokudala isiseko solwazi

Emva kokuba ndilawule isiseko solwazi se-ConveyThis ixesha elingaphezu konyaka ngoku, ndiye ndachonga ezona ndlela zilungileyo ezimbalwa ezinokunceda ekuqulunqweni nasekugcineni isiseko solwazi lwethu.

Nge- ConveyThis , Nazi iingcebiso zam ezisi-8 eziphambili zokudala umxholo:

  1. Sebenzisa ubude bezivakalisi ezahlukeneyo ukugcina umfundi exakekile.
  2. Dibanisa uluhlu lwesigama ukongeza ubunzulu kunye nobunzima.
  3. Bandakanya izikweko kunye nezifaniso ukwenza ibali elinika umdla.
  4. Buza imibuzo ukukhuthaza abafundi ukuba bacinge nzulu.
  5. Sebenzisa uphindaphindo ukuze ugxininise iingongoma eziziintloko.
  6. Balisa amabali ukudala unxibelelwano kunye nomfundi.
  7. Dibanisa okubonwayo ukwahlula isicatshulwa kunye nokongeza umdla obonakalayo.
  8. Sebenzisa uburharha ukuze ukhanyise umoya kwaye wongeze uburharha.

#1 Ulwakhiwo

Ndicebisa ukuba ukucwangcisa isiseko solwazi lwakho kubaluleke kakhulu. Qwalasela indlela yokucwangcisa iindidi kunye nezicandelwana ngendlela eyenza ukuba inqaku ngalinye lifumaneke lula. Oko kufanele kube yingqwalasela yakho ephambili.

Injongo kukwenza ukuhambahamba kube lula ukuze ucuthe ixesha elithathwa ngabasebenzisi ukufumana impendulo kumbuzo wabo okanye kumcimbi.

Kubalulekile ukukhetha isiseko solwazi esichanekileyo, njengoko kukho iindlela ezahlukeneyo onokuthi uzisebenzise ezibonisa iimpawu ezahlukeneyo kunye noyilo ngokuxhomekeke kwimfuno yakho.

Kwi -ConveyThis sisebenzisa i-Help Scout.

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#2 Yenza itemplate esemgangathweni

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Ingcinga elandelayo endinayo kukuyila itemplate ukwenza i-homogenize amanqaku akho. Oku kuya kwenza ukuqulunqwa kwamaxwebhu amatsha kube lula, kwaye ikwayindlela yokuqinisekisa ukuba abasebenzisi bayayiqonda into abanokuyilindela kuzo zonke iirekhodi zakho.

Emva koko ndingacebisa ukuba ugxile ekwenzeni amanqaku afumaneke kwaye aqonde ngqo, ngakumbi ukuba ucacisa into entsonkothileyo.

Ngokomntu, ndikhetha ukubonakalisa inkqubo kunye nesikhokelo sesinyathelo-nge-nyathelo, ukubandakanya umfanekiso omnye kwinqanaba ngalinye ukwenza ukuba kubonakale kukhangeleka.

Sikwasebenzisana neqela lethu lezentengiso elivelisa iividiyo ezimangalisayo ezihamba kunye namanqaku ethu oncedo e-ConveyThis esiwafake ekuqaleni kwamanqaku ukunika umfundi ukhetho.

#3 Ukukhetha into ekufuneka ibe kwisiseko solwazi lwakho

Le icacile njengoko unokuzoba kwimibuzo ehlala ibuzwa kwiqela lakho lenkonzo yabathengi.

Abasebenzi abancokola ngokuthe ngqo nabathengi bakho ngabo abachonga iindawo zobunzima. Xa loo miba iqwalaselwe, ungaqhubela phambili kwimibuzo engaveli rhoqo, kodwa ehlala ibubukho obuqhubekayo kwibhokisi yakho yangaphakathi.

Kwi -ConveyThis sikwasebenzisa impendulo evela kumatyala e-imeyile kunye neencoko esinazo nabasebenzisi bethu, kwaye ukuba siyaqonda ukuba kukho into engaqondakaliyo ngokwaneleyo kwisihloko esithile, sakha inqaku elitsha.

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#4 Ukukhangela

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Njengoko benditshilo ngaphambili, ukukhangela kubaluleke kakhulu; kwimeko yethu, ngaphezu kwe-90% yomxholo wethu ifumaneka ngecandelo elithi "Amanqaku aNxulumeneyo" abekwe emazantsi kwinqaku ngalinye.

Oku kutyhila imibuzo enokubakho elandelayo umsebenzisi anokunqwenela ukuyazi, ngaloo ndlela ebasindisa kwingxaki yokufuna iimpendulo ngokwabo.

#5 Gcina isiseko solwazi lwakho

Nje ukuba umisele isiseko sakho solwazi nge -ConveyThis , umsebenzi awupheli apho. Ukubekwa kweliso okungaguqukiyo kumaxwebhu, ukuwahlaziya, kunye nokongeza imathiriyeli entsha kuya kuqinisekisa ukuba isiseko sakho solwazi sihlala sisexesheni kwaye sifanelekile.

Njengoko i-ConveyThis ihlala iphucula imveliso yayo kwaye izisa izinto ezintsha, kubalulekile ukubonelela ngamaxwebhu kulo lonke uhlaziyo olutsha.

Ndihlala ndichitha malunga neeyure ezi-3 ngeveki kwisiseko solwazi se-ConveyThis . Kunganzima kakhulu ukwenza amanqaku amatsha kwaye wenze utshintsho kulawo sele ekhona, kodwa kufanelekile ekugqibeleni njengoko inceda iqela lethu lenkxaso kunye nabathengi.

Xa kuziwa ekuhlaziyeni amaxwebhu, sixhomekeke kwimpendulo yokuvavanya ukuba amanqaku aphumelele kangakanani, yiyo loo nto kubaluleke kakhulu kuthi ukuhlala sincokola nabathengi bethu sisebenzisa i-ConveyThis .

Sinetshaneli ye-Slack ezinikele kwiqela lenkxaso ye- ConveyThis apho sinokubelana ngezicelo ezahlukeneyo kunye nezimvo esizifumana kubasebenzisi bethu. Oku kuluncedo ngakumbi ekundincedeni ndifumanise xa inqaku lifuna ukuhlaziywa.

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#6 Ukwakha ukwaneliseka kwabathengi

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Ngokubanzi, ndiyakholelwa ukuba isiseko solwazi sibalulekile ukunyusa ukwaneliseka kwabathengi. Sihlala sizama ukujonga imibuzo abasebenzisi bethu abanokuthi badibane nayo xa besebenzisa iConveyThis .

Ewe, sonke siyayiqonda indlela ekunokucaphukisa ngayo xa ungafumani mpendulo kwingxaki, seso sizathu sizama ukunika iimpendulo ezilula kunye namalungiselelo akhawulezayo ngamaxwebhu ahlukeneyo kwisiseko sethu solwazi.

Xa ndijoyina i-ConveyThis ngoJuni ka-2019, sasinotyelelo olumalunga ne-1,300 ngeveki kwisiseko sethu solwazi, eli nani liye lanyuka ngokuthe ngcembe ngokuhamba kwexesha kwaye ngoku sifumana phakathi kwe-3,000 kunye ne-4,000 yotyelelo ngeveki. Oku kunyuka kotyelelo kuhambelana ngokuthe ngqo nokukhula kwesiseko sethu sabasebenzisi.

Kodwa, into enomdla kukuba sikwazile ukugcina inani lemibuzo evela kwi-FAQ lizinzile.

Enyanisweni, ngenxa ye -ConveyThis , sinokubona ubuninzi bee-imeyile ezithunyelwe ngesiseko samaphepha olwazi. Eli nani lidla ngokumalunga neemeko ezili-150 ngeveki nangona inani lotyelelo linyuke ngokuphindwe kabini kulo nyaka uphelileyo. Oku kuyakhuthaza ngokwenene kwaye kuyandikhuthaza ukuba ndiqhubeke nokusebenza kuyo!

#7 Isiseko solwazi lweelwimi ezininzi

Ngoku sinesiFrentshi kunye nesiNgesi kwisiseko sethu solwazi. Uguqulo lwesiFrentshi lube nempembelelo entle njengoko abasebenzisi bethu besiFrentshi bekwazi ukuzulazula kumanqaku ahlukeneyo ngokulula ngakumbi ConveyThis .

Ifuna utshintsho olwenziwa ngesandla kwiinguqulelo ezithile kumanqaku athile obugcisa, kodwa njengoko benditshilo, uphuculo kumava omsebenzisi luhlala lufanelekile.

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#8 Fumana inkuthazo kwabanye: Imizekelo esisiseko solwazi

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Ukufumana ukuqonda kwabanye kuhlala kusisiqalo esihle xa usenza ukuqonda okubanzi ukusuka phantsi ukuya phezulu. Ukujonga kumashishini akwintsimi efanayo nawe, okanye nalawo anikezela ngeenkonzo ezahlukeneyo ngokupheleleyo, anokuba ngumthombo omkhulu wezimvo kuzo zonke iingongoma endizikhankanyileyo ngasentla.

Ndichithe ixesha ndiphonononga iziseko zolwazi ezahlukeneyo ukufumanisa izimvo zoyilo kunye nokuphefumlelwa ukwakha iConveyThis's .

Umzekelo, ndizama ukuqamba amanqaku ngokucacileyo njengoko i-ConveyThis isenza izinto. Ndiyayibulela indlela amanqaku abhalwe ngayo kunye nendlela umxholo oboniswa ngayo, iwenza kube lula ukufunda kunye nemiyalelo elula ukuyilandela.

Ndikhe ndakhubeka kwiimbono ezoyikeka ngokwenene ezivela kumaphepha e-ConveyThis FAQ asebenziseka lula, ngakumbi xa kufuneka ujonge amanqaku awohlukeneyo. Ukongeza, babandakanya izinto ezibonwayo ezininzi ukukhuthaza ukufundeka komxholo, obaluleke kakhulu kubasebenzisi.

Ke, ukulungele ukuqala isiseko sakho solwazi?

Kusenokubonakala kusoyikisa ukwenza esakho isiseko solwazi, ukanti izibonelelo zikhulu kakhulu.

Umxholo oluncedo kubasebenzisi bakho kunye nesixa esincitshisiweyo samatikiti enkxaso kuthetha ukuba wonke umntu uyonwabile! Ukutyala ixesha namandla akho koku kuya kuhlawula ingeniso ekuhambeni kwexesha.

Ngaba ufuna uncedo nge- ConveyThis ? Kutheni ungajongi isiseko sethu solwazi 😉.

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igradient 2

Ukulungele ukuqalisa?

Ukuguqulela, okungaphezulu lee kunokwazi nje iilwimi, yinkqubo entsonkothileyo. Ngokulandela iingcebiso zethu kunye nokusebenzisa i-ConveyThis , amaphepha akho aguqulelweyo aya kuhambelana nabaphulaphuli bakho, bazive bevela kulwimi ekujoliswe kulo. Ngoxa kufuna umgudu, umphumo uba nomvuzo. Ukuba uguqulela iwebhusayithi, i-ConveyThis ingakongela iiyure ngomatshini woguqulelo oluzenzekelayo.

Zama i-ConveyThis simahla kangangeentsuku ezisi-7!