Zendesk 連携

最高評価のプラグインを使用して、Zendesk Web サイトを複数の言語に翻訳します
始める

クレジットカード不要

ツアーに参加してください

契約の縛りなし

すべての連携を見る

G2 High Performer Spring 2023
G2 Easiest Setup Fall 2024
G2 Best Support Spring 2025

Zendesk Translation Plugin Features

  • コンテンツ検出
  • 翻訳メモリ
  • ビジュアル編集
  • エクスポートとインポート
  • 除外設定

How ConveyThis works on Zendesk

ConveyThis runs inside your Zendesk help center theme. You paste the snippet into the document_head.hbs template, publish, and the help center gains a language switcher that translates articles, section and category pages, search results and request-form labels for each visitor.

It does not touch tickets, agent replies or emails, only the public help center pages carrying the snippet. Because translations are produced automatically, you avoid writing a translated copy of every article with matching translated sections and categories, which is how Zendesk's built-in localization works.

始める 分単位

Integration illustration

Support Quality Across All Languages

Preserve your support team's expertise and tone across multilingual customer interactions. ConveyThis translates Zendesk macros, canned responses, and help center content while maintaining technical accuracy and your brand voice. Support agents can deliver consistent, professional assistance regardless of customer language, ensuring quality standards remain high across all markets.

Complete Zendesk Portal Localization

Create native customer portal experiences for each market you serve. ConveyThis localizes your entire Zendesk customer interface including login pages, navigation menus, submission forms, and status messages. International customers interact with a fully localized support experience, improving engagement and reducing confusion throughout their service journey.

セットアップガイドに移動します

世界中の訪問者にリーチします

Help Center Translation Optimization

Make your Zendesk help center discoverable in multiple languages with proper SEO implementation. ConveyThis automatically adds hreflang tags to your knowledge base articles, creates language-specific URLs, and translates article metadata for search engines. Your multilingual support content gets indexed correctly, helping customers find solutions through search instead of creating support tickets.

私たちと一緒にグローバルにしましょう
Multilingual SEO illustration

プロフェッショナルグレードの翻訳を提供します

Translation quality illustration

Expert Help Desk Translation

Deliver consistent customer support across languages with accurate translations of your Zendesk content. ConveyThis translates help articles, macros, and automated responses while maintaining technical accuracy. Edit translations directly within your help center preview, ensuring support information remains clear and helpful for customers in their preferred language.

品質による翻訳

翻訳を完全に管理してください

Translation Workflow Management

Coordinate translation efforts across your customer support team efficiently. ConveyThis provides collaboration tools for managing multilingual help content, allowing support managers to assign translation tasks and maintain consistency across articles. Track translation progress for your entire knowledge base and ensure all customer-facing content stays current across languages.

オートパイロット翻訳
Control and collaboration illustration

世界中の視聴者と本物につながる

Website localization illustration

Complete Zendesk Localization Solution

Localize your entire Zendesk help center and customer portal for international markets. ConveyThis handles help articles, contact forms, support widgets, and customer-facing messaging throughout the support experience. Create a native support experience for customers in different regions, reducing language barriers that often lead to frustrated customers and longer resolution times.

今すぐローカライズを開始

翻訳を簡単に管理できます

超高速実装

Experience effortless setup with our streamlined integration process. Deploy multilingual support capabilities within minutes using our intuitive configuration system. Access 200+ language options without any coding requirements, ensuring your Zendesk help center achieves complete translation compatibility through our optimized plugin solution.

Premium Zendesk Translation Solution

Discover the industry-leading translation platform specifically designed for Zendesk environments. Our comprehensive solution delivers superior multilingual customer support through an intuitive interface and powerful translation engine. Effortlessly break through language barriers while ensuring your help center content connects authentically with diverse global audiences.

Global Customer Reach Expansion

Extend your customer support influence across international markets with our advanced Zendesk translation capabilities. Seamlessly convert help articles, frequently asked questions, and support documentation into multiple languages, making your customer service accessible and engaging for worldwide audiences seeking assistance in their preferred language.

Why Choose ConveyThis for Zendesk

1 つのダッシュボード

文字列、メディア、SEO、アプリのコンテンツを 1 つのワークスペースで管理します。

用語集とルール

翻訳の一貫性を保つために、ブランド用語と製品名をロックします。

多言語SEO

自動 hreflang、ローカライズされたメタデータ、およびクリーンな言語固有の URL。

ビジュアルエディター

コンテキストで翻訳 — ページ上で直接編集し、ロケールごとにプレビューします。

機械翻訳

機械翻訳から早く始め、ブランドルールや思い出で洗練しましょう。

多言語サイト構造

アクセス可能なスイッチャーを使用して、SEO に優しいサブディレクトリ/サブドメイン上のロケールを提供します。

訪問者の自動リダイレクト

オプションで、訪問者をブラウザ言語にルーティングしてバウンスを減らします。

一覧をすべて見る

始める方法を学びましょう

あなたのウェブサイトを多言語にする方法を見つけて、それが成長するのを見てください！

Integrate ConveyThis with your Zendesk by following next simple steps:

1

ConveyThis アカウントを作成します

まずそうする必要があります 新規登録
2

ConveyThis プラグインをインストールします

WordPressダッシュボードにログインします。「プラグイン」に移動し、「新規追加」をクリックして検索します ConveyThis、 インストールしてアクティブ化します。
3

言語設定を設定します

プラグイン設定に移動してデフォルトの言語を設定し、翻訳するターゲット言語を追加します。
4

管理と最適化

ConveyThis ダッシュボード、セットを通じて翻訳を確認および更新します 用語集、 ホワイトリストと もっとたくさん.

Zendesk help center translation: common questions

How is this different from Zendesk's translated articles and dynamic content?
In Zendesk, a translated article is a separate version you add per language (by hand, or with Zendesk's AI article translation if you have the Copilot add-on), and it only shows if its section and category are translated too. Dynamic content is for short snippets such as a welcome message or footer text. ConveyThis translates the rendered help center automatically, keeps edits in its own dashboard, and picks up new articles without anyone creating language versions.
Where does the snippet go in my Zendesk theme?
After creating your ConveyThis account and choosing Zendesk, copy the snippet. In Zendesk, open Knowledge admin (formerly Guide), click the Customize design icon, open your theme and choose Edit code. Select document_head.hbs under Templates, paste the snippet and publish. The Zendesk setup guide shows each step.
Do new and updated help center articles get translated?
Yes. The widget reads the page each time it loads and keeps watching it, so an article published this morning, a reworded paragraph or search results that appear after typing are translated without a manual sync. Changes you make in the visual editor are kept, and glossary rules make sure product and feature names come out the same way every time.
Will translated help center pages get separate URLs for Google?
オン yourcompany.zendesk.com ConveyThis runs in its default mode. For language sub-domains, the help center needs a custom domain whose DNS you control; Zendesk calls this host mapping and uses a CNAME record for an address such as support.yourcompany.com. With that set up, sub-domains with hreflang tags are available on the Business plan or higher. Read the sub-domain setup steps.
Can I leave some help center sections in English?
Yes. Use excluded-page rules to skip URLs that start with, end with, contain or equal a path you enter, such as an internal-only section, or the whitelist to translate only the pages you list. Inside a template or article you can add the conveythis-no-translate class to a single element. Both are described in excluding pages and elements.

別の質問がありますか？

専任のサポート チームにご連絡ください —私たちは複数の言語でお手伝いいたします

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