Zendesk Integration

Translate your Zendesk website into multiple language with a top rated plugin
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G2 High Performer Spring 2023
G2 Easiest Setup Fall 2024
G2 Best Support Spring 2025

Zendesk Translation Plugin Features

  • Content detection
  • Translation memory
  • Visual editing
  • Export and import
  • Exclusions

Get started in minutes

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Support Quality Across All Languages

Preserve your support team's expertise and tone across multilingual customer interactions. ConveyThis translates Zendesk macros, canned responses, and help center content while maintaining technical accuracy and your brand voice. Support agents can deliver consistent, professional assistance regardless of customer language, ensuring quality standards remain high across all markets.

Complete Zendesk Portal Localization

Create native customer portal experiences for each market you serve. ConveyThis localizes your entire Zendesk customer interface including login pages, navigation menus, submission forms, and status messages. International customers interact with a fully localized support experience, improving engagement and reducing confusion throughout their service journey.

Reach visitors all over the world

Help Center Translation Optimization

Make your Zendesk help center discoverable in multiple languages with proper SEO implementation. ConveyThis automatically adds hreflang tags to your knowledge base articles, creates language-specific URLs, and translates article metadata for search engines. Your multilingual support content gets indexed correctly, helping customers find solutions through search instead of creating support tickets.

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Deliver professional-grade translations

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Expert Help Desk Translation

Deliver consistent customer support across languages with accurate translations of your Zendesk content. ConveyThis translates help articles, macros, and automated responses while maintaining technical accuracy. Edit translations directly within your help center preview, ensuring support information remains clear and helpful for customers in their preferred language.

Take full control of your translations

Translation Workflow Management

Coordinate translation efforts across your customer support team efficiently. ConveyThis provides collaboration tools for managing multilingual help content, allowing support managers to assign translation tasks and maintain consistency across articles. Track translation progress for your entire knowledge base and ensure all customer-facing content stays current across languages.

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Connect with global audiences authentically

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Complete Zendesk Localization Solution

Localize your entire Zendesk help center and customer portal for international markets. ConveyThis handles help articles, contact forms, support widgets, and customer-facing messaging throughout the support experience. Create a native support experience for customers in different regions, reducing language barriers that often lead to frustrated customers and longer resolution times.

Easily manage your translations

Lightning-Fast Implementation

Experience effortless setup with our streamlined integration process. Deploy multilingual support capabilities within minutes using our intuitive configuration system. Access 200+ language options without any coding requirements, ensuring your Zendesk help center achieves complete translation compatibility through our optimized plugin solution.

Premium Zendesk Translation Solution

Discover the industry-leading translation platform specifically designed for Zendesk environments. Our comprehensive solution delivers superior multilingual customer support through an intuitive interface and powerful translation engine. Effortlessly break through language barriers while ensuring your help center content connects authentically with diverse global audiences.

Global Customer Reach Expansion

Extend your customer support influence across international markets with our advanced Zendesk translation capabilities. Seamlessly convert help articles, frequently asked questions, and support documentation into multiple languages, making your customer service accessible and engaging for worldwide audiences seeking assistance in their preferred language.

Why Choose ConveyThis for Zendesk

One dashboard

Manage strings, media, SEO, and app content in one workspace.

Glossary & rules

Lock brand terms and product names to keep translations consistent.

Многоязычное SEO

Automatic hreflang, localized metadata, and clean language-specific URLs.

Visual editor

Translate in context — edit directly on the page and preview per locale.

Machine translation

Start fast with machine translations, refine with brand rules and memories.

Multilingual site structure

Serve locales on SEO-friendly subdirectories/subdomains with an accessible switcher.

Автоматическое перенаправление посетителей

Optionally route visitors to their browser language to reduce bounce.

Learn how to get started

Find how to make your website multilingual and watch it grow!

Integrate ConveyThis with your Zendesk by following next simple steps:

1

Create ConveyThis Account

2

Install the ConveyThis Plugin

Log in to your WordPress dashboard. Go to 'Plugins', click 'Add New', search for ConveyThis, install and activate it.
3

Configure Language Settings

Go to plugin settings to set your default language and add the target languages you want to translate into.
4

Manage and Optimize

Check and update your translations through the ConveyThis dashboard, set Глоссарий, Whitelist and many more.

Распространенные вопросы

Does ConveyThis work with all Zendesk plans and help center themes?
Yes! ConveyThis is compatible with all Zendesk plans (Essential, Team, Professional, Enterprise) and works with all help center themes. The integration automatically adapts to your theme's design and translates all your help articles, categories, and support content seamlessly.
Is there a free trial available for Zendesk integration?
Definitely! ConveyThis provides a 3-day Free Pro Trial allowing you to test all features with your Zendesk help center. After the trial, you can continue with our free plan (5,000 words, 1 language) or upgrade for more languages and words. See our pricing page for more information about our plans.
Can multiple support agents collaborate on translations?
Yes! ConveyThis supports team collaboration. You can invite support agents, translators, or team members to review and edit translations. Assign workflows, manage permissions, and ensure consistent multilingual support across your entire customer service team. Team collaboration features require PRO plan or higher.
Will ConveyThis affect my help center's loading speed?
ConveyThis uses efficient caching and a lightweight approach. This means your Zendesk application stays responsive and translations don't slow down your pages.
Does the translation work with Zendesk's search functionality?
Yes! ConveyThis maintains full compatibility with Zendesk's built-in search functionality. Customers can search for help articles in their preferred language, and the search results will display translated content, ensuring a seamless multilingual support experience.
Can I customize which parts of my help center get translated?
ConveyThis provides granular control over your translations. You can choose to translate specific help articles, categories, or sections while excluding others. You can also set up glossaries to ensure support terminology remains consistent across all 200+ supported languages. Advanced customization features available on paid plans.

Have a different question?

Reach out to our dedicated support team — we're here to help, in multiple languages