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Integrating CoveyThis Translate into any website is incredibly simple, and Zendesk platform is no exception. Just follow our simple, step-by-step guide to add ConveyThis to your Zendesk site in just a few minutes.

How to install ConveyThis?

Step #1

Create a ConveyThis.com account and confirm it.

Step #2

On your dashboard (you have to be logged in) navigate to "Domains" in the upper menu.

Navigating to domains

Step #3

On this page click "Add domain".

There is no way to change domain name, so if you made a mistake with the existing domain name, simply delete it and create the new one.

Once you done, click to "Settings".

Navigating to settings

*If you installed ConveyThis previously for WordPress/Joomla/Shopify, your domain name was already synced to the ConveyThis and will be visible on this page.
You can skip adding domain step and just click to "Settings" next to your domain.

Step #4

Now you are on the main configuration page.

Select source and target language(es) for your website.

Click "Save Configuration".

Paste your domain name and select source and target languages

Step #5

Now scroll down and copy the JavaScript code from the field below.

Copy JS code to your clipboard

*Later on you may want to make some changes in the settings. To apply them you will need to make those changes first and then copy the updated code on this page.

*For WordPress/Joomla/Shopify you DO NOT need this code. For more information please refer to the instructions of the associated platfrom.

Step #6

Log in to Zendesk and open "Guide" section.

Step #7

Open "Custom Design" sectin on side bar menu and then click on "View theme"

Fill in all the fields according to the instructions

Step #8

Click on "Edit Code"

Fill in all the fields according to the instructions

Step #9

find and click on "document_head.hbs"

Fill in all the fields according to the instructions

Step #10

Paste JavaScript code from ConveyThis here, and Click the "Publish" button

Fill in all the fields according to the instructions

Step #11

That's it. Please visit your website, refresh the page and the language button shows up there.

Congratulations, now you can start translating your website.

*If you want to customize the button or get familiar with an additional settings, please go back to the main configuration page (with language settings) and click "Show more options".
*To learn more about how to work with translation interface, please proceed here.