Mga Serbisyo sa Pagtupad: Paano Nila Tinutulungan ang Iyong Negosyo na Umunlad sa Internasyonal

Bagama't ang paggawa ng mga benta ay talagang ang pangunahing layunin, malamang na nagtataka ka kung ano ang mangyayari kapag ang isang order ay inilagay, mayroong isang proseso mula sa pagbili online hanggang sa produkto na sa wakas ay dumating sa bahay ng iyong customer, ang prosesong ito ay maaaring: Warehousing, Shipping o Fulfillment. Ibenta mo man ang iyong produkto mula sa isang drop shipper na tutuparin ang mga order, tinutupad mo ang sarili mong mga order o nagtatrabaho ka sa isang kumpanya ng logistik na mamamahala sa iyong warehousing at fulfillment, may mga paraan upang maabot ang iyong mga customer.

Mga Serbisyo sa Pagtupad. Ano sila? Ano ang ginagawa nila?

This service is a third party warehouse in charge of prepping and shipping your products and could be a good idea for those businesses that not only don’t want to deal with their shipping but also are unable to ship orders due to their warehouse capabilities. Some examples of third-party fulfillment providers are: Shopify Fulfillment Network, Colorado Fulfillment Co. and Ecommece South Florida.

Fulfillment services would be an efficient way to manage your order prepping and shipping needs, helping your business to deliver fast and affordable shipping to your customers. These services may charge by the hour or per unit/pallet, additional one time or recurring fees applicable for receiving, storage, pick and pack, shipping kitting or building, returns, custom packing, gift services and setup.

Now that you know what fulfillment services are and the role their providers have in ecommerce, if you haven’t tried this before, you may wonder if it is really worth it before you consider it for your own business. The good news is that their benefits on using a third-party logistics company (3PL) and this article is meant to share some of them with you.

– You don’t have to deal with your own fulfillment, they’ll work on it for you.
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– Outsourcing warehousing and fulfillment would have a meaningful impact on your business’ growth.

– Flexible pricing could be a synonym with adaptability when it comes to the costs of these services and your business growth.

– Hiring a fulfillment service provider is getting warehouse space.

– Managing staff is challenging for emerging businesses which is why you would outsource the work to a logistics company with the appropriate staff that will eventually help you manage tasks like receiving, inventory management, order processing and shipping.

– When you have doubts about this process and know that you won’t be able to manage it, in a third-party logistics company you count on the right staff, they are experts.

– Time optimization is the goal. When you let someone else take care of logistics details, you will focus on different aspects that may require your attention, as well as improving the productivity and impact your business have on your customers.

– Your customers are expecting fast shipping, this means you want to make sure your products are delivered on time, what you can’t always do by yourself and this will change their perspective and of course, your customer service experience won’t be the best one, that’s when the 3PL company offers their experience.

Once you understand what they are, how they work and their benefits, you may want to determine at what point of your business growth it would be good to switch to outsourced fulfillment, although it isn’t necessarily easy to know exactly when it is the ideal moment, you can use the following sign to consider taking action:

– Isa sa mga katangian ng mga kumpanyang 3PL na ito ay ang kakayahang umangkop, na siyang susi kapag ang iyong bilang ng mga order ay nagbabago o maaaring mayroon kang hindi inaasahang, mahusay na mga benta sa buong taon, sa unang kaso, hindi makatuwirang magpatakbo ng iyong sariling bodega at ang pangalawang kaso, ay kumakatawan sa isang hamon sa paghahatid, sa parehong mga sitwasyon, ang third-party na kumpanya ay mag-aalok sa iyo ng mga solusyon.

– Kapag ikaw ang namamahala sa negosyo mayroong ilang mga aspeto na dapat pag-isipan tulad ng mga benta, marketing, pagpapalawak ng iyong mga platform ng ecommerce, paglikha ng mga bagong produkto, mga bagong ideya, pagpapabuti ng mga diskarte upang makamit ang mga pangmatagalang layunin na nangangahulugan na kailangan mo ng oras upang tumuon sa kung ano talagang mahalaga, ang iyong paglago.

– Kapag literal na lumalago ang negosyo, ayon sa heograpiya. Magiging dahilan ito para hayaan ang isang pandaigdigang kumpanya ng katuparan na patakbuhin ang aming bodega at pagpapadala, hindi lamang sila ay mas mahusay na nasangkapan upang pagsilbihan ang lumalaking base ng customer, paggamit ng maraming lokasyon, pag-optimize ng katuparan ngunit mayroon din silang kaalaman at karanasan upang gumana nang naaayon.

It is important to highlight that hiring a fulfillment services provider isn’t the solution for every business because:

– At times, especially when you start a business, cash flow is limited and your best resource is time, so you work with what you have, you would probably bootstrap business growth using your time instead of paying employees and contractors.

– If you run a highly specialized business, you may find hard to work with one of these 3PL companies because although they offer customization, they may not do what your business wants and you will probably have to work on the fulfillment process yourself, unless of course, you realize these companies are a good option on time and cost-saving.

– When you ship 5 to 10 orders a day you could still consider fulfillment is manageable so you may not exactly need to outsource this process to another company. In fact, one of your employees or even you can handle fulfillment.

Fulfillment: in-house or outsourced.

While In-house fulfillment requires a significant amount of time managing staff, the process itself and providing excellent customer support, outsourcing changes the approach of this process. It would require you to focus on making sure your service provider has enough inventory, in some cases, they will be in charge of packing and shipping orders.

Part of these services may include timely deliveries, low shipping costs, processing returns problems, issuing refunds, and of course, providing the best customer experience, as well as the opportunity to facilitate your experience with this third-party logistics company’s integrations, by using several apps, a good example of this would be the Shopify Fulfillment Network.

Kilalang-kilala na ang isang nasisiyahang customer ay mas malamang na bumili muli o mag-refer ng mga kaibigan sa iyong mga produkto pagdating sa hitsura ng iyong package, mahirap maghanap ng tamang kumpanya na tumutugon sa iyong mga pangangailangan ngunit tiyak na magrerekomenda sila ng pinakamahusay na mga pagpipilian para makatipid ka sa packaging, tandaan na bagaman maraming malalaking kumpanya ang malamang na gumamit ng sarili nilang mga pamantayan sa packaging, may ilan na hahayaan kang magdagdag ng branding, sticker o sample, siguraduhin lang na tanungin mo ang mga potensyal na kumpanya tungkol sa mga opsyong ito.

It is time to choose my fulfillment services provider.

Like many of your colleagues and friends, you would probably make a google search on these services but once you have all the information about several companies, you know this is an important step to your business and you may wonder how to choose the right one.

Here are some factors you may consider:

– Similarities are essential. When it comes to your industry, you certainly want the right fit and here is when the niche defines which industry the providers serve and their focus. On the other hand, it is important that the 3LP company understands your business because they work with others similar to yours, they will know your needs. Understanding your business could be particularly good for ecommerce businesses because of the fulfillment accuracy and timely manner as well as the guidance and advice through your partnership. Feel free to ask questions and request references, be clear about your needs and doubts.

– Comparing rates based on the quality of the services is important, even if it represents a higher shipping cost. Many companies may offer lower costs and the lack of quality may generate unhappy customers.

– Ecommerce companies may use multiple platforms and require B2B wholesale channels and vendor management, some logistics companies use machine learning to help you keep your inventory and smart replenishment to restock and where to do it based for example on your sales or trends.

– Real-time analytics tracking is certainly helpful to make decisions about purchasing or inventory, your fulfillment service provider is part of the data you can use.

In conclusion, with this general idea of what fulfillment services providers would do for you and how important it is to choose the right one, you can make your research before choosing a company for this important role in your business, make sure it is the right moment for your company, that they match and understand your business needs and always ask for references, the last thing you want is to switch in a month.