What is auto-upgrade and how does it work?

Auto-upgrade moves your website to the next plan when it outgrows the words in your current plan, so new content keeps getting translated. It only happens if you turn it on, and we let you know before your plan changes.

What happens when I reach my word limit?

Everything that is already translated keeps working. What happens to new pages and text depends on your plan:

  • Free plan: new text stays in the original language until you upgrade.
  • Paid plans: translation continues for a small allowance of 1% over your word limit. After that, new text stays in the original language until you upgrade, or until auto-upgrade moves you to the next plan.

How do I turn auto-upgrade on or off?

  1. Log in to your ConveyThis dashboard and click Plan & billing in the left menu.

  2. Click Billing history at the top of the page.

    The Plan & billing item in the left menu and the Billing history button at the top of the Plans page

  3. In the When you reach the plan limit section, choose one option:

    • Move up to the next plan turns auto-upgrade on.
    • Stop translating extra words turns it off. Your plan stays the same and new text waits until you choose a bigger plan yourself.

The When you reach the plan limit section with Move up to the next plan selected, Stop translating extra words and the save button

Then click the save button below the options.

You can change this at any time. You can also choose it when you buy a paid plan. The same section shows the plan you would move to and any change that is already scheduled.

Is auto-upgrade available on every plan?

No. It isn’t available on the Free plan, and it depends on how you pay. If auto-upgrade doesn’t apply to your plan, the When you reach the plan limit section explains why. In that case you choose when to move to a bigger plan. See How to upgrade your ConveyThis plan.

If you are already on the largest plan and need more words, write to [email protected].