Integrating Help Scout Plugin Translate into any website is incredibly simple, and Help Scout platform is no exception. Just follow our simple, step-by-step guide to add ConveyThis to your Help Scout site in just a few minutes.
Step #1
Create a ConveyThis.com account and confirm it.
Step #2
On your dashboard (you have to be logged in) navigate to “Domains” in the upper menu.
Step #3
On this page click “Add domain”.
There is no way to change domain name, so if you made a mistake with the existing domain name, simply delete it and create the new one.
Once you done, click to “Settings”.
*If you installed ConveyThis previously for WordPress/Joomla/Shopify, your domain name was already synced to the ConveyThis and will be visible on this page. You can skip adding domain step and just click to “Settings” next to your domain.
Step #4
Now you are on the main configuration page.
Select source and target language(es) for your website.
Click “Save Configuration”.
Step #5
Now scroll down and copy the JavaScript code from the field below.
*Later on you may want to make some changes in the settings. To apply them you will need to make those changes first and then copy the updated code on this page.
*For WordPress/Joomla/Shopify you DO NOT need this code. For more information please refer to the instructions of the associated platfrom.
Step #6
Open “Site Settings” from your Help Scout site builder
Step #7
On the “Custom Code” page follow these steps:
1) Paste the code itself into appropriate section 2) Click on “Save”
Step #8
That’s it. Please visit your website, refresh the page and the language button shows up there.
Congratulations, now you can start translating your website.
*If you want to customize the button or get familiar with an additional settings, please go back to the main configuration page (with language settings) and click “Show more options”.
Why Did We Create ConveyThis?
Back in 2015 I wanted to make my WordPress website multilingual and add a couple of new languages such as Spanish, French, Russian and Chinese; I faced a bit of a problem. All the WordPress plugins I tried to install were cruel and crashed my website. One particular plugin was so bad it broke my WooCommerce store so deeply- even after I uninstalled it it remained broken! I’ve tried to contact the plugin’s support, but received no answer. I tried to fix it myself, but it wasn’t fixable. I was so frustrated that I decided to create a new multilingual WordPress plugin and make it available for free to small websites and make as many WordPress websites in as many languages as possible! Thus, the ConveyThis was born!