Customer Success Manager (remote)

 ConveyThis Team

Overview

ConveyThis is seeking a Customer Success Manager for a remote, work-from-home position, anywhere in the continental United States.

As a Customer Success Manager at ConveyThis, you will be responsible for ensuring that your customers rapidly adopt and deeply leverage the ConveyThis solution, from on-boarding and throughout the customer lifecycle. You will have a strong focus on ensuring customer health and retention. You will partner closely with other ConveyThis teams such as Sales, Marketing, Professional Services, and Product to ensure customers achieve their objectives and realize significant value from using our platform. We are a fast-moving company looking for energetic candidates to grow and develop alongside us. 

Job Responsibilities:

  • On-boarding
  • Customer Communication and Education
  • Account Planning & Strategy

Must Haves:

An aptitude for digesting and effectively communicating technical concepts across audiences of varying technical ability

Business acumen and experience leading and preparing customer presentations/meetings including working with and manipulating data for value driven presentations

A home office setup conducive for working remotely, and ability to work effectively as a remote team member

Bachelor’s degree.

To apply:

 email us your resume with salary expectations at: [email protected]