FAQs: Get Answers to Your ConveyThis Questions
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The words included in your plan are a one-time allocation that you can use at your own pace.
The word count reflects the total number of translated words across all languages.
Words are only counted when a user switches the language and the translated content is shown.
The words won’t be used all at once — some pages may be more popular in one language, others in another. Pages that are rarely visited won’t consume words unless a user actually switches the language on that page.
Our plugin works with any CMS or website builder that lets you add custom code.
You simply need to copy and paste one line of JavaScript — that’s it, no complicated setup required.
Should you surpass your set usage limit, we will send you an email notification.
If the auto-upgrade function is turned on, your account will be seamlessly upgraded to the subsequent plan in line with your usage, ensuring uninterrupted service.
However, if auto-upgrade is disabled, the translation service will halt until you either upgrade to a higher plan or remove excess translations to align with your plan’s prescribed word count limit.
No, as you’ve already made a payment for your existing plan, the cost for upgrading will simply be the price difference between the two plans, prorated for the remaining duration of your current billing cycle.
Yes, ConveyThis is compatible with all WordPress themes and plugins, including WooCommerce.
It translates all content on your site, ensuring that changing your theme or adding new plugins will not affect the translated version of your site.
We treat all our customers as our friends and maintain 5-star support rating. We strive to answer each email in a timely manner during normal business hours: 10am to 6pm EST M-F.
Monthly translated pageviews count how many times users view your site in a translated language each month.
Views in your original language are not included.
🚫 Search engine bots are not counted — only real human visitors are tracked.
Yes, if you have at least a Pro plan you have the multisite feature. It allows you to manage several websites separately and gives access to one person per website.
When enabled, this feature redirects visitors to the translated site based on their browser language.
For example, a user from Mexico will see the Spanish version automatically — no manual switching needed.
This helps users engage faster with your content in their language, boosting experience and conversions.
All listed prices do not include Value Added Tax (VAT). For customers within the EU, VAT will be applied to the total unless a legitimate EU VAT number is furnished.
Translation, far more than just knowing languages, is a complex process.
By following our tips and using ConveyThis , your translated pages will resonate with your audience, feeling native to the target language.
While it demands effort, the result is rewarding. If you’re translating a website, ConveyThis can save you hours with automated machine translation.
Try ConveyThis free for 3 days!