In a world where frustration often accompanies customer assistance, ConveyThis is rewriting the rules. With our powerful website translation solution, we ensure your content is not only multilingual but also vibrant and captivating. Gone are the days of feeling abandoned when seeking help from a brand you admire. Experience a new level of customer support that exceeds your expectations.
At ConveyThis, we prioritize our customers like never before. As the Director of User Experience, I am thrilled to share insights into our customer service ethos and the remarkable journey that led to over 2000 5-star reviews. Our commitment to your satisfaction drives us to go above and beyond in providing personalized and attentive support.
Exceptional customer support starts with empathy, a quality we hold dear. We understand that while we may have mastered ConveyThis, our users may need guidance. Our commitment goes beyond just providing a product – it involves embedding customer service at the core of our values. With a team dedicated to understanding your unique needs, we ensure your voice is heard and your challenges are addressed promptly.
Building the ConveyThis support team has been a transformative process. Drawing inspiration from renowned Silicon Valley companies, we strive to create an environment where every user feels special and cared for. Our team members possess not only technical expertise but also the ability to connect on a human level. We believe that by embracing diversity and individuality, we can cater to a wider range of user requirements.
Поиск идеального кандидата для нашей команды включал в себя выявление таких ключевых качеств, как эмпатия, проактивность и эмоциональная устойчивость. Мы считаем, что использование индивидуальности укрепляет наши коллективные способности и позволяет нам обслуживать пользователей с разнообразными потребностями. Благодаря постоянным программам обучения и развития мы гарантируем, что наша команда поддержки остается в авангарде отраслевых тенденций и передового опыта.
Обучение нашей команды было сложной задачей, но мы по-прежнему стремимся к тому, чтобы все соответствовали одинаковым стандартам. С более чем 250 запросами в день, от простых до сложных, мы предоставляем индивидуальную помощь каждому клиенту, независимо от его плана. Наша приверженность оказанию исключительной поддержки означает, что ни один вопрос не останется без ответа, и каждый пользователь получит то внимание, которого он заслуживает.
Our efforts have paid off as we’ve witnessed remarkable growth, with over 50,000 websites adopting ConveyThis. Our average rating speaks volumes about our dedication, and we’re proud to celebrate our achievements. Looking ahead, we are committed to continually improving our support services. Our aim is to provide equal access and comprehensive assistance to users across different time zones. Through informative FAQs and helpful videos, we empower users to make the most of ConveyThis, ensuring their success in a multilingual online world.
Перевод — это гораздо более сложный процесс, чем просто знание языков.
By following our tips and using ConveyThis , your translated pages will resonate with your audience, feeling native to the target language.
While it demands effort, the result is rewarding. If you’re translating a website, ConveyThis can save you hours with automated machine translation.
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